New funder matches not available via the Metadata Plus REST API pool

Incident Report for Crossref

Update

We are continuing to monitor for any further issues.
Posted Oct 26, 2026 - 15:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 24, 2026 - 06:42 UTC

Update

All affected records have been reindexed and we are monitoring the solution.
Posted Oct 24, 2026 - 06:42 UTC

Update

We have implemented a fix and newly updated works include matches of funder names to ROR IDs in the Metadata Plus pool. We are starting to reindex the backlog of records with missing data. We expect the update process to take up to 24 hours.
Posted Oct 23, 2026 - 18:55 UTC

Update

We are testing a solution for this issue and will post another update once the fix has been deployed.
Posted Oct 23, 2026 - 12:55 UTC

Identified

On 15 September, we updated the method to identify identifiers for funders in metadata. The new matches were not, however, added to the REST API Metadata Plus pool and we did not notice until today (21 October). We have identified the issue and are implementing a fix.

The affected time means that these matches are also missing from the most recent JSON snapshot. All data will be back-filled in the REST API and will be included in the next issued snapshot.
Posted Oct 21, 2026 - 12:01 UTC
This incident affects: Metadata Plus (Plus REST API, JSON Snapshots).