Members reporting errors when attempting to update records using our new record registration form
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Identified - The issue has been identified. This bug is only affecting DOIs with more than one /. Those DOIs will continue to trigger the ‘Error Loading Metadata’ failure messages until we fix the issue. -IF
Dec 16, 2025 - 20:55 UTC
Dec 16, 2025 - 20:55 UTC
Investigating - We have had members reporting ‘Error Loading Metadata’ failure messages in our new record registration form -https://0-manage-crossref-org.oasis.unisa.ac.za/records - when updating existing records. Our technical team is investigating. -IF
Dec 16, 2025 - 19:17 UTC
Dec 16, 2025 - 19:17 UTC
Investigating - Several members have reported that their sessions have been dropped (screen turning white) when attempting to add contributor metadata to their registrations within Metadata Manager - https://0-www-crossref-org.oasis.unisa.ac.za/metadatamanager/. Members facing this issue should register their metadata without contributors and then use the new record registration form - https://0-manage-crossref-org.oasis.unisa.ac.za/records - to import those records so their contributors can be added to the metadata. Please contact our support team - support@crossref.org - if you have questions. - IF
Dec 02, 2025 - 19:54 UTC
Dec 02, 2025 - 19:54 UTC
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Scheduled Maintenance
7 January - REST API planned maintenance Jan 7, 2026 10:00-12:00 UTC
We will be undergoing scheduled REST API maintenance on 7 January from 1000 to 1200 UTC. During this time, works in the REST API will be available, but some relationships may not be available. Specifically, Retraction Watch, updates asserted by Crossref, primary and aliased DOIs, has-update and has-alias relationships and Crossmark will be affected. -IF
Posted on Dec 12, 2025 - 04:22 UTC
Posted on Dec 12, 2025 - 04:22 UTC